Support
How can we help?
Common questions and how to reach us.
How to Reach Support
Email support@fitras.fit. We usually respond within 2 business days.
Account & Login
- If you are stuck in a redirect loop, clear site storage and sign in again.
- Make sure you can receive OTP calls/SMS and your number includes the correct country code.
Plans & Pricing
Fitras Pro₹499/mo, ₹1,299/3 months, ₹1,999/6 months, or ₹2,999/yr
Fitras Elite₹999/mo, ₹2,699/3 months, ₹4,999/6 months, or ₹7,999/yr
Fitras has a free-forever plan for core logging and tracking. Pro/Elite unlock AI personalization.
See full plan details on our pricing page.
To cancel: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → Fitras → Cancel.
Refunds are handled by Google under their refund policy.
Data & Privacy
- Request export or deletion via privacy@fitras.fit.
- See Privacy Policy.
- See Terms of Service.
Contact Support
Email support@fitras.fit with:
- Your account phone/email
- Steps to reproduce
- Device + OS version
- Screenshots/logs