Support

How can we help?

Common questions and how to reach us.

How to Reach Support

Email support@fitras.fit. We usually respond within 2 business days.

Account & Login

  • If you are stuck in a redirect loop, clear site storage and sign in again.
  • Make sure you can receive OTP calls/SMS and your number includes the correct country code.

Plans & Pricing

Fitras Pro₹499/mo, ₹1,299/3 months, ₹1,999/6 months, or ₹2,999/yr
Fitras Elite₹999/mo, ₹2,699/3 months, ₹4,999/6 months, or ₹7,999/yr

Fitras has a free-forever plan for core logging and tracking. Pro/Elite unlock AI personalization.

See full plan details on our pricing page.

To cancel: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → Fitras → Cancel.

Refunds are handled by Google under their refund policy.

Data & Privacy

Contact Support

Email support@fitras.fit with:

  • Your account phone/email
  • Steps to reproduce
  • Device + OS version
  • Screenshots/logs